At VS SPORTS, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect and process the following types of information to provide our services effectively and enhance your shopping experience:

• Personal Information: This includes your name, email address, phone number, and shipping and billing addresses when you place an order or contact us.
• Payment Information: Payment details are processed securely through our trusted payment providers. Please note that we do not store your full card details on our servers.
• Usage Information: We may collect information about how you interact with our website, including your IP address, browser type, and browsing behavior. This data is gathered via cookies and analytics tools to help us improve our website and services.
• Customisation Details: For personalised products, we may collect details such as names, logos, or designs that you provide to create your order according to your specifications.

2. How We Use Your Information

• To process orders and deliver products.
• To send updates, promotions, and newsletters (if subscribed).
• To communicate with you about your purchases or enquiries.
• To improve our products, services, and website experience.

3. Cookies

Our website uses cookies to improve your browsing experience, track website traffic, and remember your preferences. You can choose to disable cookies in your browser settings, though this may affect certain website features.

4. Data Security

• We use secure servers and encryption methods to protect your personal data.
• Access to your personal information is restricted to authorised staff only.
• While we take all reasonable measures to safeguard your information, please note that no online system is completely secure.

5. Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties only when necessary, such as:

• Payment gateways (e.g., Stripe, PayPal).
• Shipping partners (e.g., NZ Post, courier services).
• Website and analytics providers (for performance and improvements).

These partners are required to keep your information secure and use it only for the intended purpose.

6. Your Rights

Under New Zealand’s Privacy Act 2020, you have the right to:

• Access and request a copy of your personal information.
• Ask us to correct any inaccurate information.
• Request deletion of your data (where applicable).

To exercise these rights, please contact us at vssports7596@outlook.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on this page.

8. Contact Us

If you have any questions about our Privacy Policy or how we handle your data, please contact us at vssports7596@outlook.com.